250 Commercial Street, Worcester, MA 01608 (Downtown Worcester, Winsor Building – 5th floor)
Monday – Friday
8:30 am to 5:00 pm
Our office is closed on the holidays listed below, and closes at 2 pm the day prior unless otherwise noted.
New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas.
GENERAL INFORMATION: (508) 752-1045
FAX: (508) 793-0824
CONTEST & REQUEST LINE: (508) 373-1045
Owned by Cumulus Media, 104-5 XLO is New England’s Best Variety, owning Central New England. Our music format is Hot Adult Contemporary and we serve the Worcester, Massachusetts radio market. Our transmitter is located in Leominster, MA at about 677 feet, its signal is one of the biggest in the area spanning over 100 miles and covering all of Central New England.
PRIZE PICK UP INFO:
Where and when can I claim my prize?
Prizes can be picked up at 250 Commercial Street, Worcester, MA 01608 (Downtown Worcester, Winsor Building – 5th floor) between the hours of 8:30 a.m and 5:00 p.m.
How can I claim my prize?
You can claim you prize with a valid drivers license and a completed W9 form at the time of prize pickup.
*Please note – If your prize includes any type of travel – all parties traveling with you must come to our station (with a valid drivers license and must complete a travel release form provided by 104-5 WXLO).
How long do I have to claim my prize?
You have 30 days to claim your prize from the day you are contacted for pick up. Failure to claim your prize within 30 days will result in forfeiture of said prize. *Please note: Concert tickets are available until 5:00 p.m. the day of the show. If the show falls on a weekend, concert tickets are available until 5:00 p.m. the Friday before the show.
How do I know when my prize is ready to be claimed/picked up?
A member of the 104-5 WXLO Promotions Department will contact you as soon as your prize has arrived at the station.
Can someone else claim my prize for me?
No. Only you, the prize winner, is allowed to claim said prize.
How often can I win a prize?
Unless otherwise stated in the Contest Rules for a specific contest, there is no limit to how many times you may win a prize.
Can I trade my prize for something else?
No, prizes are not transferrable.
I won tickets but the show/concert was cancelled, can my prize be substituted for something else?
No, 104-5 WXLO is not held responsible for shows/concerts being cancelled and will not substitute a prize.
My name was put on a guest list when I won the prize but I want to change the name, can I?
No, once your name is put on a guest list at the time your prize was won it is not transferrable.
Can you mail me my prize?
No, prizes must be claimed in person here at our studio offices.
How do I remove myself from the XLO Texting Club?
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